instal the new version for mac iTunes 12.13.0.9

Backups still mysteriously encrypted, and will not complete a new backup.Īny ideas? Obviously creating a new backup set is no problem, but I can't even do that. 'Reset All Settings' on my iPad, with no effect.Uninstalling and Reinstalling iTunes (the download-and-install version, not the Store version).Repairing iTunes (via Control Panel > Apps).Here are the items I have tried (in no particular order) with no success: if my backups don't exist, how can they be encrypted?

(It's been the same for ~15 years and is documented just-in-case,) and b. If I initiate a manual backup using the button in iTunes, it performs similarly, showing 'Backing up i in the jukebox, then returning to the Apple logo after the same split-second, with no errors, nor any change in the latest backup data.Īlso -curiously-, it thinks my encrypted backup password is wrong and won't let me disable them or change the password. The 'Latest backup' info age does not change from above and no errors are displayed. If I initiate a full sync, it shows 'Backing Up' in the top-center 'jukebox screen' for a split-second, then moves on to the rest of the sync.

The Edit> Preferences dialog has no device backups listed, and the device summary page for both devices says 'Your i has never been backed up to this computer' under Latest Backup. I sat down this morning and both devices' backups are apparently gone. I still backup my iPhone and iPad (both also on latest iOS) manually through iTunes. Both are fully updated according to their respective 'check for updates' functionality.

Instal the new version for mac iTunes 12.13.0.9